SkyPoint 
    Communications is a full service Internet Service Provider. 
  Understanding ISDN Communications
  What 
    is ISDN?
  Most of today's telephone 
    lines are analog lines. ISDN stands for Integrated Service Digital Network 
    - in plain English, a digital telephone line. A digital telephone line can 
    be used more efficiently for data communications than an analog telephone 
    line.
  To understand why this 
    is, we need to understand how a digital phone line is different from an analog 
    phone line. Imagine communicating with a friend through a kids' 2-cans-and-a-string 
    play telephone. When you listen in one can, you can hear your friend's voice 
    in a fuzzy sort of way. If she talks louder, you will hear her voice louder. 
    That's because the sound travels along the string as complex wave impulses 
    of varying intensity. 
  Now imagine talking to 
    your friend over that same can-and-string phone using a code, like Morse code. 
    You'd pluck the string that was stretched between you so that it either vibrated 
    or stayed still at various intervals. The sequence of plucks and no plucks 
    would stand for different letters. This is a form of digital communications, 
    which uses either a signal (on) or no signal (off). It's a much simpler signal 
    than voice (analog), even though at first glance it would seem harder to spell 
    out all the words and keep track of what was being said. But because it's 
    such a simple signal, there's less detail to get lost or blurred in the conversation. 
    If you could pluck the string to send the code really fast, and understood 
    the code well enough to decode it at the same speed as it was being sent, 
    you'd have a very fast and accurate communications system running over a very 
    primitive device. This would be a digital communications system, like ISDN.
  Most of our modern telephone 
    system was already digital before ISDN was ever offered by the telephone companies. 
    When you make a call, your voice is converted to a digital signal at your 
    local telephone company switch, is sent to the telephone company's central 
    office, is then transmitted to the switch nearest the party you are calling, 
    and only there is it converted back into an analog signal so that your friend 
    can hear your voice normally. All ISDN changes in this scheme is that the 
    line that goes into your telephone starts out as a digital, not an analog 
    line. All the conversions are done before the signal ever leaves your home. 
    When you are using an ISDN line to communicate with your Internet service 
    provider, your and your provider's lines are digital all the way from one 
    end to the other. Time lost and errors made in making the conversions at the 
    switches from analog to digital and back again are avoided.
  What 
    Can ISDN Do For Me?
  ISDN Internet access 
    is very similar to regular analog dial-up access. However, your access speed 
    will be either 64 kbps (for one "B" channel) or 128 kbps (for two "B" channels). 
    The only other way to get this kind of speed is through a different kind of 
    digital connection, frame relay. Equipment, installation, and monthly service 
    costs for ISDN are a mere fraction of the costs of frame relay. ISDN is affordable 
    for individual users as well as for businesses.
  ISDN is also simple to 
    use. Just like with an analog modem connection to the Internet, you will dial 
    into your Internet service provider. You will not need to have any special 
    wiring run to your home or business. Aside from purchasing an ISDN "modem", 
    you will not need to invest in any additional equipment or software.
  The only other contender 
    in the high-speed arena for individual and small business users is the new 
    56K modem technology. While 56K is even simpler and less expensive to use 
    than ISDN, it can only take advantage of higher speeds when it downloads information 
    to your computer. ISDN can both send and receive data at high speed. Also, 
    ISDN, especially in 128 kbps mode, still substantially surpasses 56K speeds.
  Why 
    is ISDN More Expensive and Harder To Get Than Regular Phone Service?
  The switches that we 
    were talking about in the last section are just large computers. Telephone 
    companies have a local switch in every area with a certain number of telephone 
    lines. Depending where you live that could be one switch for every neighborhood, 
    or even one switch for every few blocks in a neighborhood. Unfortunately, 
    like all computers these telephone switches are likely to become obsolete, 
    running only older software. All the telephone company would have to do to 
    offer ISDN service from a certain switch is to run the right software on it, 
    but some switches can't run the necessary software. Those switches have to 
    be replaced if the areas they serve are to get ISDN. This process of upgrading 
    and replacing means that the telephone company passes on the cost to people 
    who want this new service. To find out whether your area has ISDN, call your 
    telephone company. Generally, even if your local switch has ISDN capability, 
    you will need to live within 3.5 miles of it in order to get the service. 
    Telephone companies are working to extend this range.
  In the Minneapolis/St. 
    Paul area, ISDN is sold in three packages. The least expensive package costs 
    $39/month, but the calls are metered. That means that you will be charged 
    for each minute of your calls (about 1 to 2 cents per minute. The most practical 
    service for most home users is US West's 200 hour service, which costs a flat 
    $68/month for the first 200 hours of monthly service. The same per-minute 
    charges would apply if the 200 hour limit was exceeded. Finally, you can purchase 
    an unlimited flat rate plan for $184/month. Whichever plan you decide on, 
    it will cost you $110 to install if you are within 18,000 feet of the switch, 
    and $210 to install if you are farther from your local switch. If you are 
    farther, US West will only install the line if it believes that it can deliver 
    the proper signal quality.
  What 
    Kind Of Equipment Will I Need For ISDN?
  Other than the ISDN line, 
    you will need a TA/NT1 unit, sometimes mistakenly referred to as an 
    ISDN modem. The TA stands for "Terminal Adapter", which controls 
    the transmissions on the line. NT1 stands for "Network Termination 
    Unit", a device that supplies power to the line and turns your normal 2-wire 
    line into a 4-wire interface for the digital connection. For a single user, 
    the TA/NT1 unit normally is connected directly into a PC; for a LAN, the TA/NT1 
    unit usually connects to a router on the LAN. A PC card with a TA/NT1 unit 
    can cost as little as $300 - $400. A router with a TA/NT1 unit costs about 
    $900 to start. Some of TA/NT1 units also have an analog modem built in to 
    allow users to dial into non-ISDN services.