SkyPoint
Communications is a full service Internet Service Provider.
If You Need Help With Macintosh
Software Downloaded From SkyPoint
You may need help at
some point in this process. If you are experiencing problems with your terminal
program or are unfamiliar with how to use it, please consult your software
manual or contact that program's customer support number. SkyPoint can not
help you with problems with your terminal software. Check the Troubleshooting
page of this support site for advice on common problems in getting connected.
SkyPoint Support can
not answer questions regarding hardware problems or software problems with
individual Internet software packages. Because of the huge number of packages
available, the Support Representatives of each company are best suited to
answer questions regarding the software. If a SkyPoint Representative asks
you to call a software company directly, it is because that company's Representatives
can answer a question more quickly and accurately, and can work directly with
you to troubleshoot and solve the problem. Below are the Technical Support
numbers for software mentioned at this Support site.
If you believe you are
having a problem with your Macintosh hardware, please contact:
Apple Technical Support
1-800-SOS-APPLE
If you are experiencing
trouble with a non-Apple modem, please call the Technical Support line for
that product.
If you are having problems
with the Macintosh software you have downloaded from the SkyPoint site, please
contact the customer support line for each package:
